The first and biggest post-purchase calling agency
The fastest way to make winning ads is by understanding exactly who your customer is. We make that super easy. Stop guessing. Start printing.
Your customers tell us why they bought — you use it to make better ads
Know your avatar for real — not a made-up persona from a workshop
Use their exact words in your hooks — and watch your CPA drop
Fresh learnings every Monday — straight to your inbox
The easiest way to scale winning ads
to $100k/day in spend.
When you know exactly who your customer is, what language they use, and why they buy — scaling isn't a guessing game anymore. It's a cheat code.
Winning ads created from our learnings
In ad spend powered by our insights
Average ROAS improvement for our clients
"We used the Monday learnings to build 12 new creatives. 4 of them became winners. Our best month ever."
James R. — DTC Skincare, $85k/day
"DIALD showed us a customer segment we didn't know existed. We built one ad for them — it's now 60% of our spend."
Priya M. — Supplement Brand, $120k/day
"We stopped writing hooks from brainstorms and started using exact customer quotes. CPA dropped 41% in two weeks."
Tom K. — Pet Brand, $55k/day
"The call data revealed our #1 objection was trust. One landing page change doubled our conversion rate."
Sarah L. — Fitness Brand, $40k/day
"We went from $15k/day to $95k/day in 3 months. The only thing that changed was our creative — built entirely from DIALD learnings."
Marcus D. — Health & Wellness, $95k/day
"Best ROI of any service we use. Not even close. The Monday sheet is the first thing my media buyer reads every week."
Alex W. — Fashion DTC, $70k/day
Don't guess your avatar.
Speak to them directly.
Book a Free Call
Find out what actually made them click "buy"
Your ad dashboard shows clicks. We show you the reason behind the click — the real motivation, the hesitation they overcame, the moment they decided.
Your avatar isn't a guess anymore
Stop building personas in a workshop. We hand you the exact fears, desires, and language of the people who are already buying. That's your real avatar.
Steal their words. Put them in your ads.
The best hooks aren't written by copywriters — they come straight from your customer's mouth. We give you the exact phrases that sell.
A cheat sheet drops every Monday
What your customers said, patterns we spotted, and exactly what to change in your ads, pages, and offers. No fluff, just ammunition.
How DIALD works
Free 30-Minute Discovery Call
We get to know your brand, your product, and what you want to learn about your customers.
Sign NDA & Fill Out Brand Form
Mutual NDA to protect your business, then a short form about your products, audience, and goals.
Free 30-Minute Goals Deep-Dive
We align on the specific learnings that would move the needle for your business.
Custom Questions Designed for You
We create tailored questions for your brand and customer to extract maximum insight from every call.
We Start Calling Your Customers
Trained agents call post-purchase. Every call recorded, transcribed, and tagged.
Monday Learnings Sheet — Every Week
What customers are saying, patterns we spotted, and recommendations for your ads and offers.
The easiest way to cheat. Legally.
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Your competitors guess their avatar. You talk to yours. That's the cheat.
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Every hook, headline, and angle comes from real buyers — not a brainstorm. Not ChatGPT. The actual person who pulled out their wallet.
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Find the segments you didn't know existed — and scale the ones that print money
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Every Monday, a cheat sheet lands in your inbox — customer quotes, patterns, and exactly what to change
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Questions built for YOUR brand — not a generic template. Every question designed to extract the insight that makes you money.
They stopped guessing.
Now they're printing.
Book a Free Call
The easiest and fastest way to
scale your business
Book a free 30-minute call. We'll show you exactly how we turn your customers into your unfair advantage.
Simple pricing.
No hidden fees. No per-call charges.
$2,000/month
Up to 100 calls/month
Custom questions for your brand
Full call recordings & transcripts
Monday learnings sheet
Shopify & WooCommerce integration
English callers
$3,000/month
Up to 300 calls/month
Custom questions for your brand
Full call recordings & transcripts
Monday learnings + persona doc
AI sentiment analysis dashboard
Multi-language callers
$4,500/month
Unlimited calls, no per-call fees
Dedicated account strategist
Full recordings, transcripts & AI tags
Monday learnings + monthly persona report
Creative recommendations from insights
Multi-language + multi-timezone callers
$6,000/month
Unlimited calls, no per-call fees
Dedicated team of 3+ agents
White-label calling (your brand, your number)
Quarterly customer journey workshops
API access for CRM & ad platform sync
Custom NPS & CSAT tracking
Why this works better
than anything else
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Surveys give you polished answers. Calls give you the truth.
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ChatGPT writes your hooks from thin air. We write them from what your actual buyers said on a phone call 24 hours ago.
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68%+ answer rate. We call during the golden window — when they're still excited about their purchase.
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Everyone else is optimizing blind. You have a direct line to the people writing you checks.
Frequently asked questions
After the two free calls and onboarding, we typically have your custom questions designed and agents briefed within 24-48 hours. Most clients are fully operational within 3-5 business days.
Every question set is custom-built for your brand during onboarding. We design questions around what you need to learn — why they purchased, where they heard about you, what almost stopped them, what they'd tell a friend. Calls feel like a warm thank-you, not a survey.
Every Monday you receive a structured sheet: general learnings from the week's calls, what customers are saying in response to each of your custom questions, patterns we've identified, and actionable recommendations you can apply to ads, landing pages, and offers immediately.
The opposite. Customers who receive a post-purchase call have a 34% lower refund rate and 2.1x higher repeat purchase rate. When people feel heard, they become loyal. The call is positioned as a thank-you, not a sales pitch.
100% free. Both the initial 30-minute discovery call and the follow-up 30-minute goals deep-dive are completely free with no obligation. We only start billing once you're onboarded and we begin calling.
Absolutely. We pro-rate remaining days on your current plan toward the upgrade. You never pay double. Downgrades take effect at the start of your next billing cycle.