Your next winning ad is a phone call away
DIALD calls your customers after they buy. What they say — the real reason they bought, in their own words — becomes your hooks, your angles, your winning ads.
The biggest brands in e-commerce don't guess what to say in their ads — they ask their customers. We run that exact playbook for you.
One caller. One weekly report.
Endless ammunition.
We call your buyers
A dedicated caller phones your customers right after purchase — in the golden window.
We mine the calls
Why they bought, what almost stopped them, and the exact words they used.
You get the report
Every Monday: new angles, avatars, and buyer vocabulary — ready to ship.
You ship winning ads
Hooks built from what real buyers said — not a brainstorm, not ChatGPT.
Your caller becomes your creative strategist.
After hundreds of conversations with your customers, your caller knows them the way your CS team does — except they're trained to think in hooks, angles, and avatars. Some of our callers have joined brands' strategy calls, because no one in the room knows the customer better.
Matched to your customer — a mom brand gets a caller who's a mom, not a 20-year-old reading a script. Your buyers open up to someone like them.
Full-time on your account — 8 hours a day, every day, compounding into hundreds of conversations a month.
Trained in CPA, hooks and avatars — they know which answer is gold and which is filler.
Start with the calls.
Scale with the creators.
Brands doing over $1M/month get their first month of the Calling Program free. Terms apply.
We call your buyers.
You ship winning ads.
A dedicated caller — matched to your customer — works your account 8 hours a day. You get every recording and transcript daily, and every Monday the insight report: the real reasons they bought, the objections that almost stopped them, and the exact words to put in your next ad.
Your happiest customers
become your ad engine.
The calls tell us who loves you most. We funnel them into a community we build and run, guide them to film, and whitelist the winners onto your ad account. Your own buyers — people who already have the product and already love it — become an ad engine no competitor can copy.
Frequently asked questions
Your dedicated caller works your account full-time — 8 hours a day, every day. At a $2M/month brand that's around 30 successful conversations a day; it scales with your order volume. On the discovery call we'll map your volume to an exact daily number.
Everything, daily: the full recording and transcript of every call, constantly updated so you can check it whenever you want. Then every Monday you get the condensed insight report — new avatars, ad angles, buyer vocabulary, funnel fixes — that your creative team turns straight into ads. Think of it as your own private Reddit where you farm angles from your actual buyers.
A dedicated, ecom-trained caller matched to your customer — if your buyers are moms in their 40s, your caller is one too, so your customers open up to someone who relates to them. Every caller completes a full month of ecom training before touching an account; over time they become your creative strategist. Some have joined brands' strategy calls because they know the customer as well as the CS team does.
Almost nothing: your website and a short onboarding form. Our creative team drafts the question list we think will generate the best insights, you approve it, and calling starts — usually within 24–48 hours. Everything runs in one Slack channel with your team.
Only once everything is fully set up and running — never during setup. And if your brand is doing over $1M/month in revenue, your first month of the Calling Program is completely free (terms apply — we'll walk you through them on the call). Beyond that, the target is aggressive but simple: you make back your retainer in profit in month one, and month two is when it gets serious.
The opposite. The call is positioned as a warm thank-you, never a pitch — and because the caller is matched to your customer, it lands like a chat with a friend. Customers who feel heard get loyal; many of them end up joining your community and making content for you.
Hear what your customers
would tell us.
A free 30-minute call. We'll map your order volume to a daily call number — and exactly what we'd ask your customers. Doing over $1M/month? Ask about your free first month of the Calling Program. Terms apply.